Privacy Policy

Who we are

Jyohanna (the company) registered at 20 – 22 Wenlock Road, London N1 7GU 

Our website address is: https://jyohanna.co.uk.

What personal data we collect and why we collect it

At Jyohanna we are very conscious of the need to protect your privacy. We need to collect your name, address and contact details to process your order, and to ensure the maximum level of service can be achieved.

Credit card details are only retained for the purposes of completing the current transaction, and are not kept on our records.

Only basic information (as above) is requested. We do not collect sensitive personal information about you.

You can request a report on the details we hold about you at any time, and we will gladly email them to you. If the details we hold are incomplete or incorrect, please advise us and we will correct them.

The details we hold are for our own purposes only – we do not provide them to other companies.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings.

From time to time we may email you with details of featured products and offers. The emails will only relate to products we sell and in which, by virtue of having placed an order or registered with us, you have shown an interest. You will always be given the opportunity to refuse these emails in the future and be removed from our mailing list. We do not send random marketing emails to personal email addresses (spam).

Any queries you have regarding our privacy statement should be emailed to info@jyohanna.co.uk.

Analytics

We use Google Analytics to monitor how visitors use our website and identify how we can improve our site and provide the best experience for our visitors..

Who we share your data with

We do not share your data with any third parties.

Other websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How else we retain your data

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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